1. Introduction and Scope
This Privacy Policy ("Policy") explains how our Producer Credits Discovery App ("App", "we", "us", "our") collects, uses, processes, and protects information about you ("User", "you", "your") when you access or use our mobile application and related services (collectively, the "Services").
Our app helps you discover the people behind the music you love by providing full production credits, showing exactly who shaped the sound—from producers to writers and collaborators. Beyond credits, the app connects you with verified social media and contact links for producers.
By using our Services, you acknowledge that you have read and understood this Policy and agree to the collection, use, and disclosure of your information as described herein. If you do not agree with this Policy, please do not use our Services.
2. Information We Collect
2.1 Personal Information
- Account registration details (name, email address)
- Profile preferences and settings
- Communications with our support team
2.2 Device Permissions
Audio Recording Permission: We request the RECORD_AUDIO permission to enable features such as music identification and song recognition. Audio data is processed to help identify songs and display their production credits. We do not store or share your audio recordings beyond what is necessary for song identification purposes.
2.3 Usage and Technical Data
- Usage patterns and interaction data within our app
- Device information (device type, OS version)
- App performance data and crash logs
- Search queries for artists, producers, and songs
3. How We Use Your Information
3.1 Service Provision
- Providing access to production credits and producer information
- Enabling song identification through audio recognition
- Authenticating users and managing account access
- Displaying verified social media and contact links for producers
- Providing customer support and technical assistance
3.2 Service Improvement
- Analyzing usage patterns to enhance our features
- Developing new features and improving existing functionality
- Ensuring platform security and preventing abuse
- Improving the accuracy of production credit data
3.3 Communication
- Sending service updates and important notifications
- Providing product announcements and feature updates
- Responding to inquiries and support requests
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers who assist us in operating our Services, including cloud hosting, analytics, and customer support. These providers are contractually obligated to protect your information and use it only for authorized purposes.
4.2 Legal Requirements
We may disclose information when required by law, court order, or to protect the rights, property, or safety of our users, our company, or the public.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.
5. Payment Information
Payments are processed securely by Stripe, a leading payment processor. We prioritize the security of your financial information:
- No Card Storage: We do not collect or store your credit card details. All payment information is handled directly by Stripe.
- Transaction History: We only store transaction history for credit purchases to provide you with purchase records and customer support.
- Secure Processing: Stripe is PCI-DSS compliant, ensuring your payment data is protected with industry-leading security standards.
Payment Security: For more information about how Stripe handles your payment data, please visit Stripe's Privacy Policy.
6. Data Security and Protection
We implement comprehensive security measures to protect your information against unauthorized access, alteration, disclosure, or destruction:
- Encryption of data in transit and at rest using industry-standard protocols
- Secure authentication and access controls
- Regular security audits and vulnerability assessments
- Incident response and breach notification procedures
Security Notice: While we implement robust security measures, no method of transmission or storage is 100% secure. You acknowledge the inherent risks of providing information online.
7. Data Retention and Deletion
We retain your information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Account Information
Retained for the duration of your account and up to 30 days after account deletion request.
Audio Data
Audio recordings used for song identification are processed in real-time and not stored permanently.
Analytics and Usage Data
Typically retained for up to 2 years for service improvement purposes.
8. Your Rights and Choices
You have certain rights regarding your personal information, which may vary depending on your location and applicable laws:
- Access: Request access to your personal information and obtain a copy
- Correction: Update or correct inaccurate information through your account settings
- Deletion: Request deletion of your personal information (subject to certain exceptions)
- Portability: Obtain your data in a portable format where applicable
- Permission Management: Control app permissions including audio recording through your device settings
To exercise your rights, contact us at info@virtutechsolutions.com. We will respond within the timeframe required by applicable law.
9. Regional Privacy Rights
8.1 EU/UK Users (GDPR)
If you are located in the European Union or United Kingdom, you have additional rights under GDPR, including the right to lodge complaints with supervisory authorities and specific protections regarding automated decision-making.
8.2 California Users (CCPA)
California residents have rights under the California Consumer Privacy Act, including rights to know, delete, and opt-out of the sale of personal information. We do not sell personal information.
10. Children's Privacy
Our Services are not intended for children under 13 years of age (or under 16 in the EU). We do not knowingly collect personal information from children under these ages. If we become aware of such collection, we will take steps to delete the information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through our app or by email, and provide advance notice where required by law.
Your continued use of our Services after the effective date of changes constitutes acceptance of the updated Policy.
12. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Producer Credits Discovery App
Email: info@virtutechsolutions.com
For privacy-related inquiries, please include "Privacy Policy" in the subject line. We will respond within 30 days or as required by applicable law.